About Us

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Ana McWethy - CEO

Ana’s experience in staffing and education are one of the key cornerstones and a differentiator at The Echelon Group.  She has had proven success matching proper candidates with real opportunities to create optimal environments for both parties.

As this is core to Ana’s business philosophy, we pride ourselves on how we recruit, hire, train, and equip our team to deliver for our clients. Ana firmly believes that packaging the best in technology with the right people and solid management will enable us to meet all of our clients’ goals.

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Tom McWethy - President

Tom began with West Corporation in 1991 in a sales management role and subsequently served the company by increasing his responsibilities. When West acquired Dakotah Direct in 2003, Tom became Executive Vice President and ran that operating division. Dakotah was focused on Business-to-Consumer inbound and outbound operations. Later he transitioned to West Business Services where he also served as Executive Vice President over this unit’s rapidly expanding Business-to-Business operation. In 2008, Tom was moved again as Executive Vice President over West Asset Management which performed the First and Third Party Collections operation at West. Tom’s well-rounded leadership experience has taught him to treat staff the same way clients want that staff to treat their customers. Leadership by example has been a proven model for enduring success.

Shawn Stoner

Shawn Stoner - Vice President - Client Operations

Shawn started at ITI Marketing Services in 1992, leading contact center businesses into the industry’s greatest period of expansion and growth.  His transformational approaches to Operations, Call Quality, and Training have supported over 400 million customer interactions a year.

As an executive at West Corporation, Resultant Contact Solutions, and TPG TeleManagement, he managed Fortune 500 client relationships, driving millions of dollars in client ROI through his operational expertise and customer experience insights.

The depth and breadth of Shawn’s experience enables him to marshal and manage The Echelon Group resources required for our clients’ success on sales and service programs.

Mike Regalla

Mike Regalla - Vice President - Technology

Mike is an innovative, results-oriented technology executive with extensive expertise in planning, engineering and managing Operations, IT Architecture, Data Security and Telecommunications.

In his VP roles at West Corporation, The Results Companies, and now at The Echelon Group, Mike’s strategic planning has enabled him to develop implement cutting edge information solutions that incorporate a 360-degree view of the full business cycle.

He is highly skilled at merging disparate technologies and personnel into team-centered business units, leading to more efficient and creative solutions.

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Samantha Burnett - Client Success Manager

Sam started her career working in the staffing industry as an administrative assistant shortly after college.  Loving the constant change of the industry, she continued working her way up in different fields including Office Management, Recruitment, and Human Resources.

In 2016, she joined The Echelon Group in 2016 to lead our Talent Management efforts.  Combining her innate love for people and consultative approach, Sam embraces her role as Client Success Manager.  Taking the time to understand our clients’ specific needs, she is able to develop the best hiring and talent model for each program.